How to Place a Membership on Hold/Pause or Cancel

Need to take a break?

Place your recurring membership on hold for up to 4 months. 

To place your accounts on hold, please just fill out this pause form. Within, you can let us know the specifics of your request. Once you hit submit, it will mark your hold date. If we have any questions or recommendations based on the info you provide, we will reach back out to you here, over email. It's only $12 to place a hold on your account.  

After the duration of your hold expires, your plan will automatically resume. You may also contact us or come into the gym to remove your hold at any time.

Your spot in classes will be reserved for up to 1 month. If you are paused longer than 1 month and your class fills up, we will contact you to find another class prior to your resume date. You can use makeup classes during the time you are paused. Then you can come back any time to resume or just let us know if you need an extension! 

Benefits of placing a hold:

• Retains your sign-up and registration fees you already paid
• Keeps your progress in our gym curriculum
• All makeup classes can be used during or after pause, as long as they're scheduled within the rolling 3 months
• Place a hold anytime you need it! 

To place your membership on hold, we require a resume date (this can be moved if you need more time later!) which you will automatically be billed for at the beginning of the month.

Memberships paused before 9/1/25 must have a resume date to avoid being dropped and subject to a registration fee upon returning. If you do not respond to us when we reach out and provide a resume date, you will be dropped.

To cancel your membership entirely, you must complete this form prior to the 1st of the month to avoid being charged for the month. 

• For example, if you want to drop for August classes, you must contact us before August 1st.

No refunds unless you have completed the cancellation form prior to the 1st of the month.

Registration fees will reapply if all students in the family have dropped classes without going on hold. Families with any student continuing classes will avoid the registration fee if the dropped child signs back up for classes while any student in the family holds a continuous membership. In other words, if student A & B are enrolled and student A drops, they will avoid the registration fee if student A returns to classes as long as student B continues their membership until then.

Canceling your membership will void any makeup classes available.

If we are not able to process your cancellation before the 1st of the month, we use the date you completed the cancellation form to honor your cancellation request date and issue a refund as long as it falls within eligibility dates.

Mid-month cancellations do not qualify for a refund or credit, as you have reserved your enrollment for the entire month. However, unattended classes are still eligible for makeups if you decide to pause, as long as they are used within 3 months of the missed class.

If you do not complete the pause or cancellation form before the 1st of the month, you will be charged. If your payment does not go through and you do not cancel your membership, you will still be charged for tuition until you complete the pause or cancellation form.

Please let us know if you have any further questions. We’re always here to help! We look forward to seeing you again!